Library Service Updates

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Service Update - Tuesday 23 March

Please familiarise yourself with recent changes to our delivery of services: 

  • Library visitors are asked to check themselves in to the library using the Services Victoria app and QR codes at the entrance to each of our library. There will no longer be a staffed welcome desk. If you are having difficulty checking in, please see a library staff member who will be happy to assist. 
  • You can now collect your own reservation at all library branches. Ask one of our friendly library staff members if you need help finding the reservation shelf.
  • During library opening hours after hours chutes will be closed and returns will be accepted inside library branches. When libraries are closed, the after hours chutes will be available. 
  • Library members are encouraged to clean computer equipment prior to use using the wipes available at our computer stations. 
Service Update - Monday 22 March

Reservoir Library is now open evenings. Our opening hours now include evenings at Preston, Northcote and Reservoir libraries, plus weekend opening hours at all branches. 
For full details of our opening hours, available services and conditions of entry, please go to the Visit the Library page. 

 

Other service updates

Loans of physical items were extended for the duration of 7 days throughout the lockdown, but any extension of due dates has now ended. Please check your library account - via the Darebin Libraries app or our website - for the due date of any items you have on loan.

The return chutes are open 24/7 at all library branches.

 Need more information? 
If you need to contact us, please call 1300 655 355, Monday to Friday between 9am and 5pm. You can also send us a request or message us through our Facebook page.

Visit Darebin City Council website for information about other Council services.

To find out more about COVID-19, please visit the DHHS website
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When will you reopen?

Fairfield, Northcote, Reservoir and Preston libraries are all open. 

Are there fines at the moment?
 Until further notice, overdue fines will not accrue. Existing fines will not prevent you from borrowing. Lost and damaged items will still be charged to your library account, however at this time, an outstanding charge will not prevent you from borrowing.
How can I return my items? 
 Returns are available 24/7. During opening hours returns are accepted inside our libraries, once we are closed returns will be via our after-hours return chutes. 

Can I reserve an item? 
 Reservations are available through the library catalogue. Log in with your library membership number and 6 digit PIN. 

Are meeting rooms available?
Meeting rooms are currently unavailable. 

When will library programs, like Storytime and Rhyme Time, resume?
 We are now offering a mix of online and in-person events. Events in library branches will be COVID Safe with limited capacity, bookings are essential. 

You can also access our catalogue of past online events on our Facebook page (you do not need a Facebook account to view these videos). Click here for more information about our regular programs or visit Eventbrite for special event information.